Terms of service

Terms of Service

Overview

This website is operated by ZooFlex. Throughout the site, the terms “we”, “us”, and “our” refer to ZooFlex.

ZooFlex provides this website, including all information, products, tools, and services available from this site to you, the customer, subject to your acceptance of these Terms of Service.

By visiting our website and/or purchasing from us, you agree to be bound by these Terms and Conditions.

Please read these Terms of Service carefully before using our website. If you do not agree with these terms, please do not access our website or use our services.

Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the legal age of majority in your country of residence, or that you have permission from a parent or guardian to use this website.

You may not use our products or services for any illegal or unauthorised purpose.

You must not transmit viruses, malware, or any harmful code through our website.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that information submitted through our website may be transferred through different networks and technologies required to operate our online store.

Payment information is always encrypted and securely processed.

Product Information

We make every effort to ensure product descriptions, images, and prices are accurate.

However, we cannot guarantee that your device display will accurately show product colours or details.

We reserve the right to modify product prices, descriptions, availability, or discontinue products at any time.

Orders and Billing Information

We reserve the right to refuse or cancel any order.

If we need to make changes to or cancel an order, we will attempt to contact you using the information provided during checkout.

You agree to provide accurate and current information when placing an order.

Payments

Payments are securely processed through Shopify and approved payment providers.

We do not store your complete payment card details.

Third-Party Services

Our website may include third-party services or links.

We are not responsible for the content, accuracy, or practices of third-party websites.

Please review third-party policies before using their services.

Personal Information

Your submission of personal information through our website is governed by our Privacy Policy.

Errors and Updates

Occasionally, information on our website may contain errors or inaccuracies relating to product details, prices, promotions, shipping information, or availability.

We reserve the right to correct errors and update information at any time.

Prohibited Uses

You are prohibited from using our website:

For unlawful purposes
To violate regulations or laws
To infringe intellectual property rights
To submit false information
To upload harmful code or viruses
To interfere with website security

We reserve the right to terminate access if these terms are violated.

Disclaimer

We do not guarantee that our website will always be available, uninterrupted, or error-free.

Products and services are provided according to availability and applicable consumer protection laws.

Limitation of Liability

To the maximum extent permitted by UK law, ZooFlex shall not be responsible for indirect losses, damages, or losses resulting from misuse of our website or products.

Nothing in these Terms affects your statutory rights as a consumer.