Shipping policy

Shipping Policy

At ZooFlex, we aim to provide a smooth and reliable delivery experience for all our customers.

We carefully process and dispatch orders as quickly as possible so your pet products arrive safely at your doorstep.

Delivery Time

United Kingdom Delivery:

Estimated delivery time: 7–15 working days

Please note that delivery times may vary depending on your location, courier delays, public holidays, or other circumstances outside our control.

Shipping Cost

United Kingdom:

Shipping cost: £2.95

Shipping charges will be calculated and displayed during checkout before you complete your purchase.

Order Processing

Orders are usually processed within 1–3 working days after payment confirmation.

Once your order has been shipped, you will receive a confirmation email with any available tracking information.

Tracking Your Order

If tracking is available for your order, you can use the tracking details provided in your shipping confirmation email.

If you have not received your order within the estimated delivery timeframe, please contact our customer support team and we will be happy to assist you.

Contact Us

For any questions regarding your order or delivery, please contact:

Email: zooflex.co.uk@gmail.com

Business Name: ZooFlex

Website: https://zooflex.co.uk